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Q01. Do I need a prescription to place an order?
Yes, you must have a valid prescription under the applicable provincial state laws. We rely on you to ensure that your order is exactly the same as the prescription that was given by your eye care provider and that these lenses fit your eye comfortably. Therefore we do not take responsibility for any medical problems which might occur.

How do I know the details of my prescription if I do not have a paper copy with me?
If you are currently using contact lenses, look for one of your contact lens boxes. They contain the information you need such as power, diameter and base curve. However if you are not sure about how to read those information from your contact lens boxes, we hope the graphic below can be of some assistance.

[How to find your lens data on your contact lens boxes]
  • Please use the newest prescription provided by your eye care professional.
  • You need to have PWR(power), BC(base curve) and DIA(diameter) to place an order. In addition, if your contact lenses have been prescribed for astigmatism, then you need to have both CY (cylinder) and an AX (axis) data.
  • Here are some examples of how to read your contact lens data from your boxes.